How do I Run a Ping and Traceroute Test?
Updated: 27 Jun 2022
Article #: 16
Run Ping and Tracert in Windows
1. Click your Start menu and select Programs > Accessories > Command Prompt
2. In the command line window that opens, type ping {server address eg. mail.yourdomain.com}
3. Once the test is complete, type tracert {server address eg. mail.yourdomain.com}
4. Please copy and paste the results from both tests and send them to support@clickhere2.com.
5. Type exit to close the command line window.
Run Ping and Traceroute in Mac OS
1. Open Applications and then open Utilities.
2. Open Terminal.
3. Type: ping {server address eg. mail.yourdomain.com}
4. Stop the ping after 4 or 5 results by holding down CTRL-C.
5. When that is done, type traceroute {server address eg. mail.yourdomain.com}
6. Please copy and paste the results from both tests and send them to support@clickhere2.com.
7. Close Terminal.
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